Shipping and Return Policy

Shipping Policy: 

  • We currently deliver only within Sri Lanka. 
  • Deliveries are made with in 3-5 working days. We do not deliver on Saturday, Sundays and Poya days.  
  • If Orders placed after 12 p.m. will be delivered the following day. 
  • At present, all deliveries are carried out on a Cash on Delivery (COD) basis. 
  • We ensure that all items are securely packed for safe delivery. 
  • We do not offer cashback under any circumstances, as we do not sell damaged products. 
  • Every product undergoes a thorough quality and damage check before it is packed and shipped. 

Return & Exchange Policy: 

  • We do not offer returns or refunds, but exchanges are allowed under specific conditions. 
  • Exchanges are only possible if you have received a different size than the one you originally requested or if the size provided is not suitable for you. 
  • Exchanges must be requested within 4 days of receiving the item. 
  • The following conditions must be met for an exchange:  
  • Items must be unwashed. 
  • Items must be unworn. 
  • Items must be in their original packaging. 
  • Items with pilling, markings, stains, or any strong odors (such as smoke, cologne, or detergent) will not be accepted for exchange. 

Please ensure that all exchange requests comply with the above terms to avoid rejection. If you wish to proceed with an exchange, kindly contact us within the stipulated time frame. 

 

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